Help · Account

Plans and billing

What your plan includes, and changing it on the web.

Your plan sets what the workspace includes, such as team seats and imports. The phone shows it; changing it is done on the web.

Open Menu, then Plan, to see what your plan includes and how much is in use.
To change the plan or the card, sign in to the web console on a computer and open Plan & billing.

The free trial

Warehouse has a 10-day free trial, with everything Warehouse includes. The Owner starts it on the web, on Plan & billing.

It needs a card. Nothing is charged until its last day; then the card is charged for Warehouse unless you cancel first.
It is once per person and once per card, even from another email address, another account or a new workspace.
To stop before the first charge, cancel it on the web in Payments & invoices. Nothing is charged.
The Owner sees a reminder in the app a day or two before the trial ends, and gets an email a day before with the first charge.

If the workspace has no paid plan and no trial, it is on Shelf, the free plan: 2 locations and 100 items.

Locations past Shelf's 2 lock at once, and the 2 used most recently stay open. A locked location shows its name and the day it is deleted, but nobody can open it.
The Owner can change which stay open at any time: on Plan, tap Choose locations to keep, tick the ones to keep, then tap Keep 2 locations. Changing the choice never moves the day.
Locked locations are deleted, with their stock and history, a month after they lock if the workspace is still on Shelf. Choosing a plan on the web opens them all again.
Every item stays and keeps working. With more than 100 items, you can add new ones once you have fewer than 100.
Before locked locations are deleted, the Owner gets an email a week and a day before, and a reminder in the app.
On a computer, the Locations page of the web console has Choose which to keep too.

A bigger plan starts at once; Stripe shows the difference before you confirm.
A smaller plan, or a shorter billing period, starts when the current billing period ends.
If a payment fails, Anbar works at the free level until it is paid. The rest of the plan stays while the card is tried again.

Everyone can read the plan. Only the workspace Owner changes it.